Privacy policy

Processing of personal data in Norsk Interaktiv AS

When you use our learning portal, visit our website or otherwise interact with us, we will process personal data about you. Below you will therefore find information about the personal data that is collected, why we do this and your rights related to the processing of personal data.

The data controller for the personal data we process is Norsk Interaktiv AS, represented by General Manager Arne Bjørn Mikalsen. The contact information for Norsk Interaktiv AS is:

Address: Kjøita 17, 4630 Kristiansand S
Email: firmapost@norskinteraktiv.no
Phone: 38 12 34 56
Organisation number: 987 903 023

For any questions you may have about our processing of your personal data, you can contact our data protection officer directly at: abm@norskinteraktiv.no. Alternatively, you can call the above phone number.

1. Why do we collect personal data and what kind of information do we collect

We collect and use your personal data for different purposes depending on who you are and how we get in touch with you. What personal data we collect and for what purpose is stated here:

  1. To administer and deliver the online learning platform for teaching, where we process your name, contact details, password, gender, date of birth and other information to the extent necessary to fulfil the agreement with you.
  2. Receive orders and deliver products on our online store Nettkurs24.no or Checkin.no: Your name or contact person's name, address, mobile, email, payment information and any comments and correspondence on the fulfilment of the purchase agreement.
  3. Send out marketing, newsletters and provide information about our business: Email address. The processing takes place on the basis of an agreement with you or express consent.
  4. Answering enquiries that come in to us. Name, telephone number, e-mail address and any personal data that may result from the enquiry. The processing of personal data takes place on the basis of a balancing of interests. We have assessed that this is often necessary for us to help you with your enquiry.
  5. Recruitment for new positions with us. CV, application, testimonials and references. Processing of personal data takes place on the basis of consent.
  6. We use cookies to obtain information about the use of our website. We process such personal data on the basis of a balancing of interests. We have assessed that it is necessary for us to do this in order to customise the website for our users. However, we safeguard your privacy by only using the information for statistics. In these statistics, it is not possible to identify you as an individual. Furthermore, we delete the personal data collected via the website daily.

2. Disclosure of personal data to others

We do not disclose your personal data to others unless there is a legal basis for such disclosure. Examples of such a basis will typically be an agreement with you or a legal basis that requires us to disclose the information.

Norsk Interaktiv uses data processors to collect, store or otherwise process personal data on our behalf. In such cases, we have entered into agreements to ensure information security at all stages of the processing. We currently use the following data processors:

  • Evry AS, which on our behalf is responsible for the physical storage and operation of servers and other equipment used in connection with the operation of the solution Norsk Interaktiv uses to fulfil the Assignment Agreement.
  • Our online store solutions are provided by UniMicro AS and Checkin AS
  • Our general website is operated by Sorenso AS.
  • Our helpdesk system is provided by Zendesk.

All processing of personal data that we carry out takes place within the EU/EEA area.

3. Storage time/deletion

We store your personal data for as long as you are registered as a user with us and for as long as it is necessary for the purpose for which the personal data was collected, unless a longer storage period is required or permitted by applicable law.

This means, for example, that personal data we process in order to fulfil an agreement with you will be deleted when the agreement has been fulfilled and all obligations arising from the contractual relationship have been met. However, as long as you are a registered user, your purchase history will be stored so that you can look back at which courses have been purchased.

Personal data that we process on the basis of your consent will be deleted if you withdraw your consent. We will also delete any personal data that you request to be deleted, unless it follows from legal requirements or other grounds for processing that we must nevertheless retain the data in question for a certain period of time.

We also endeavour to ensure that personal data and other customer information is up to date and correct, and that we do not store information that is unnecessary in relation to the purposes of processing personal data.

Retention of anonymised data is not subject to the above time limits or deletion requirements.

4. How do we protect your data?

Protecting your personal data is a high priority for us, and we work to protect personal data and other confidential information. Security work includes physical, technical and administrative measures.

Our security work also means that we regularly review various factors such as risk exposure, available technology, business needs and legal requirements. This ensures that we have adequate security measures in place at all times, so that we can, for example, prevent personal data from going astray.

5. Your rights when we process personal data about you

You have the right to:

  • Access: You can request to know what personal data we have registered about you
  • Correction: You have the right to have incorrect, incomplete or irrelevant information about you corrected without delay
  • Restriction of processing: You can request that we restrict our processing of your personal data
  • Withdrawing consent: You can withdraw your consent to our processing of your personal data at any time
  • Data portability: You can request to receive the personal data you have provided to us in a format that can be transferred to another service provider
  • To demand deletion: You can demand that we delete personal data we have stored about you without delay
  • Information in the event of a personal data breach: If a personal data breach poses a high risk to your rights and freedoms, we are obliged to notify you

To exercise your rights, you can contact us at the following addresses:

Norsk Interaktiv AS
Email: firmapost@norskinteraktiv.no
Phone: 38 12 34 56
Data Protection Officer: abm@norskinteraktiv.no

Or call customer service on phone: 38 12 34 56

We will respond to your enquiry as soon as possible, and at the latest within 30 days.

6. Complaints

If you believe that our processing of personal data does not comply with what we have described here or that we are otherwise in breach of data protection legislation, you can complain to the Norwegian Data Protection Authority.

You can find information on how to contact the Norwegian Data Protection Authority on its website: www.datatilsynet.no.

7. Amendments

If there are any changes to our services or changes to the regulations on the processing of personal data, this may result in changes to the information you have provided here. If we have your contact details, we will make you aware of these changes. Otherwise, updated information will always be readily available on our website www.norskinteraktiv.no.